How often have you built software that matched what your customers asked for, only to find out when you were ready to ship that it was not quite what they wanted? Have you received conflicting requirements from different customers while building a single solution for both?
In this talk, we look at ways in which you can remain focused on customer value, seek different kinds of feedback from stakeholders and customers at critical points in the software development lifecycle, and integrate feedback into the product effectively to deliver an end product that can wow your customers. Through demos, we explore specific examples of seeking, providing, and processing customer feedback and collecting analytics with the new Visual Studio 2012 toolset including PreEmptive Analytics.
View slides and download video in other formats on http://channel9.msdn.com/Events/TechEd/Europe/2012/DEV321