A year ago Dan North embarked on a three month experiment with the CIO of a Chicago-based trading firm, to see whether they could execute a program of organizational change, coaching and software delivery from London. They are now around a year into the experiment.
There have been ups and downs, surprising wins and surprising challenges. Dan North has been coaching – and learning from – the CIO, his managers and some of the technical folk. They have been introducing ideas from Lean and Theory of Constraints. Dan North has been remote pairing, solo coding and struggling with timezones and distance. Dan North has also picked up a lot more business air-miles than he was expecting, sent a puppy by air freight and developed a taste for fine coffee. This is an experience report of that year. It contains no silver bullets.
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