The Tyranny of “The Plan”

A flow system requires focus on reliable handoffs and system throughput, not on utilization. It requires creative people who vigilantly address problems and improve the workflow. It requires a leadership team that understands “Results are Not the Point” – the real point is to create a system and grow people who are capable of delivering excellent results over the long term.

http://www.infoq.com/presentations/tyranny-of-plan

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